If you receive written notification of a medical appointment with Region Örebro County (the regional authority), you can travel to and from your appointment on regional and local buses free of charge.
You travel free of charge to and from the appointment by public transport. Use your notification letter as a bus ticket. Show the letter to the bus driver and you will be given a Care Ticket, which together with the letter forms a valid travel pass. After your medical appointment you need to ask for a receipt, which together with the Care Ticket forms the travel pass for the journey home.
If you have paid for your bus journey yourself and would like a refund, complete Region Örebro County’s form for patient transport refunds. If you travel by train and pay for the journey yourself, you are entitled to a refund for patient transport from Region Örebro County.
Further information and the application form for patient transport refunds can be found on the Region Örebro County website.
Bus routes adapted for patient transport
We have some regional buses that have been adapted more for patient transport. The following Örebro routes stop at the entrances to Örebro University Hospital:
- Karlskoga-Örebro (adapted route and not route 500)
- Route 708 Askersund-Örebro
- Route 709 Hallsberg-Kumla-Örebro
- Route 594 Laxå-Karlskoga
These routes need to be booked in advance by contacting the Order Center.
Travelling by patient transport vehicles
If you use transportation services or have a medical need for a mode of transport other than regular public transport, you may travel by patient transport vehicle or a service route.
Our patient transport vehicles and service routes are specially adapted for people with additional requirements regarding accessibility, assistance and space. Bookings for patient transport and patient transport vehicles must be made via the Order Center by 18:00 on the standard weekday before the day you need to travel.