Faulty Travel card

We replace a broken Travel Card with a new equivalent.

You can submit the Travel Card to a sales agent or our Customer Service. If your Travel Card no longer works or you have problems with the card you can:

contact one of our sales agents
contact our Customer Service.

All of the information from your old Travel Card will automatically be transferred to your new card. This might take a few days and you can travel as usual during that period.

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