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Repurchase of a ticket
If for some reason, you are no longer able to travel on our buses, we can refund your ticket depending on your situation.
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Lost Travelcard or ticket
We replace most lost Travel cards and tickets. How you go about getting a replacement ticket depends on which ticket you lost.
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Faulty Travel Card
We replace a broken Travel Card with a new equivalent. You can submit the Travel Card to the bus driver, a sales agent or our Customer Service.
Contact us
If you have any questions, thoughts, comments or need help - Contact us!
Customer Service
0771 - 55 30 00Order Center
0771 - 92 00 00Email us
lt.orebro@lanstrafiken.seAll contact information
Customer ServiceFaulty or lost ticket
Do you need to do a repurchase, have a broken or lost Travel card?