Länstrafiken processes all personal data in accordance with the EU General Data Protection Regulation (GDPR). Personal data is an item of information that can identify, directly or indirectly, a physical person (data subject). It could, for example, be a name, civic registration number or address.
Staff at Länstrafiken and the Länstrafiken Data Processors use your personal data to improve service provision. The data could also be used by carefully selected partners for marketing and statistical purposes. We never give away or sell personal data to a third party. Länstrafiken only uses personal data to improve its services and the traveller’s journey with Länstrafiken.
Länstrafiken is bound by the public access to official documents principle, which means that certain documents are in the public domain. These are documents that Länstrafiken must make available if a person requests them. Before public documents are handed over, a confidentiality review is conducted in accordance with the Public Access to Information and Secrecy Act. This is handled by Region Örebro County and further information is available at their website.
Länstrafiken collects personal data in different contexts, and the data is then processed in a range of ways depending on the situation in which it is collected and the reason for collecting it. Personal data is also processed with the support of different regulations, as the data is used for a variety of purposes.
Länstrafiken gains access to information about you in various ways when you travel by public transport or when you make use of Länstrafiken’s services in some other manner. We can also receive data from a third party, such as a municipal authority, or if you take up various offers or participate in competitions and similar activities. By using our services, you consent to Länstrafiken processing your personal data in accordance with the purpose of the service.
We collect items of personal data via Länstrafiken’s website, apps and other channels. Below is a list of the services through which we collect personal data and details of how this data is used.
Personal data is saved for different lengths of time depending on the type of personal data and the legal basis on which the data was collected. Länstrafiken, which is part of Region Örebro County, complies with the Region Örebro County erasure plans passed by the Regional Council. These plans govern how long various items of data may be saved.
Länstrafiken carries out erasure and clearance of personal data on a regular basis. Länstrafiken’s principal starting point is that as soon as an item of personal data is no longer necessary, it is erased.
You are entitled at any time to request details of which items of personal data we have saved about you. Further information about this right and the procedure you need to follow is available on the Region Örebro County website.
Further information about the processing of personal data can be found on the Region Örebro County website. You can find this information via this link. You should also contact Region Örebro County if you have any questions regarding the processing of personal data and the work related to this processing.